Changelog

Update several conversations at once

Pick conversations with the circle over their avatar, or press X, then close, reopen, assign or unassign them together. See Views, assignment and status.

Email a customer first

New email above the conversation list, or C, starts an email conversation. See Email.

Help inside SI Desk

Help in the account menu opens these docs and their AI assistant without leaving the app. Each section of the Install page has a Read the guide link that opens the matching guide beside it.

The SI Desk documentation site is live.